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Privacy Policy

Kawartha TV & Stereo has developed this Privacy Policy, because we may collect personal information from our customers during the course of doing business. We understand the importance of protecting your personal information and using the information that we collect in a responsible and accountable manner.

Your use of this Website is governed by the Terms and Conditions, this Privacy Policy, and the Warranty and Returns Policy. You are responsible for familiarizing yourself with these policies.

In this Policy, the name "Kawartha TV & Stereo", as well as the words "we" and "our" are taken to mean Kawartha TV & Stereo and its authorized associates, partners, and subsidiaries.

How is my consent involved?

There are two ways in which we will seek to obtain consent from you when we are about to collect personal information.

Express consent: We may present you with an explicit option to allow the collection of certain kinds of personal information. For example, we may present you with a checkbox that, when checked by you, indicates your consent to receive promotional materials from us using your email address.

Implicit consent: We may obtain your consent implicitly when we can reasonably conclude that you've given consent by some action you have taken or an action you have decided not to take. Generally, this occurs where the purpose for use of your personal information would be reasonably apparent to you.

You may withdraw your consent at any time by notifying us. However, this may prevent you from using this Website and our other products and services. When you choose to withdraw your consent to the collection of some or all of your personal information, we will inform you of the consequences of doing so.

Kawartha TV & Stereo does not intentionally solicit or collect personal information from anyone under the age of sixteen (16). Please do not submit or send any personal information to us if you are under the age of sixteen. In the event that Kawartha TV & Stereo learns that we have collected information from someone under the age of sixteen, we will remove that information as quickly as possible.

What information may Kawartha TV & Stereo collect from me?

Kawartha TV & Stereo may collect personal information such as your name, postal address, phone number, and email address. We may also collect information on your personal preferences, such as your purchased products, favourite products, viewed products, language settings, marketing consent, and the amounts of your purchases, as examples.

Kawartha TV & Stereo may also collect information that is non-personal--that is, information that does not identify you as an individual. The information that we may collect includes your postal code, the type of your Web browser, and your referring URL, as examples. We may also collect and summarize personal information from you for presentation in a non-personal format, such as a statistical or research report.

Why may personal information be collected from me?

Kawartha TV & Stereo may collect personal information from you for several reasons, which are

  • to complete an order for a product or products,
  • to fulfill requests for information on products and services,
  • to maintain your access to the site over a period of time,
  • and to maintain your settings and lists of selected products/services.

 

What information is collected automatically?

This Website may automatically collect information such as

  • your computer's IP address,
  • the IP address of your Internet Service Provider,
  • the date and time when you accessed this Website, 
  • the sections of the Website that you visit,
  • the domain name and/or IP address of the site that linked you to this Website,
  • and what content you download (images, text, video, and audio) while visiting the Website.

 

Personal information may also be collected and stored in "cookies", which are a technology that allows information to persist while you are visiting this Website. This includes your language settings, your account name, and lists of products/services chosen by you while browsing. You may choose to disable cookies, but this may prevent us from providing you with certain features of this Website.

This Website may provide links to other, third-party Websites on the World Wide Web. Understand that Kawartha TV & Stereo takes no responsibility for the content of these third-party Websites, and that the Policies of this Website may not apply to any third-party Websites you choose to visit. Please take the time to familiarize yourself with the relevant policies of any Websites that you visit online.

How is the collection and storage of personal information limited?

Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for these purposes or as required by law.

The collection of personal information by Indigo will be limited to what is necessary for the purposes which it identifies. We will collect personal information by fair and lawful means only.

What access do I have to the personal information that has been collected?

Information about our policies and practices relating to the management of personal information will be made readily available to individuals.

Upon your request, Kawartha TV & Stereo will inform you of the existence, use and disclosure of personal information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.

However, in certain circumstances permitted by law, this information will not be disclosed to you. Some examples of these circumstances are information that contains references to other individuals, that cannot be disclosed for legal, security or commercial proprietary reasons, or that is subject to solicitor-client or litigation privilege.

How is my personal information protected?

Your personal information is protected by physical, organizational, and digital means of security. Kawartha TV & Stereo will use means of security as appropriate to the sensitivity of the information being stored.

Physical means of security may include locks on filing containers and doors in facilities that have access to or store your personal information and appropriate disposal of personal information to prevent unauthorized disclosure.

Organizational means of security may include restricting access to your personal information from within Kawartha TV & Stereo to certain individuals.

Digital means of security may include requiring the use of a user account name and password for access to Kawartha TV & Stereo's information systems that collect or store your personal information, such as this Website.

Who does Kawartha TV & Stereo share my information with?

Kawartha TV & Stereo does not sell or rent customers' personal information to any other party. However, in the normal course of business we may share some of your personal information with third parties, such as business associates, service providers, and agents acting on our behalf, or as permitted or required by law. For example, we may share your personal information with a third party for the purpose of completing an online product order and processing non-cash payments.

Kawartha TV & Stereo may disclose your information as permitted or required by law. For example, we may be compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information. If we have reasonable grounds to believe information could be useful in the investigation of improper or unlawful activity, we may disclose information to law enforcement agencies or other appropriate investigative bodies.

When is my information removed?

We keep your information only as long as we need it for legitimate business purposes and to meet any legal requirements. We have retention standards that meet these parameters. We destroy your information when it is no longer needed, or we remove your personally identifiable information to render it anonymous.

Who can I contact about this Policy?

If you have questions about the storage, collection, use, or disclosure of your personal information, you may contact Kawartha TV & Stereo at

Kawartha TV & Stereo

188 Park St. S.
Peterborough, ON, Canada
K9J 3S2

Tel 705-740-0000
Email service@kawarthatv.com

Will this Policy change?

This Policy was last updated on October 18, 2013.

When this Policy is changed, this date will be updated to reflect when the changes were made.

We may make changes by adding, altering, or removing sections of this Policy from time to time, without notifying you. You are encouraged to read and familiarize yourself with each revision to the Policy as it becomes available. When you use this Website, you are agreeing to be bound by the latest version of this Policy.


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